- Customer Service Instruction Form (PDF, 1.92MB)
- Contact Form for RFR Financing Advices - HBMY and HBMS (PDF, 240KB)
- Contact Form for RFR Loan Advices - HSBI (PDF, 223KB)
- Smartform - Loan/Financing Instruction Form for Term & Revolving Financing (PDF, 2.53MB)
- Business Banking Financing Application Form (PDF, 170KB)
- Business Connections (PDF, 8646KB)
- Client Charter on granting loans to SMEs (PDF, 757KB)
- Consent to Processing of Personal Data & Relationship Terms of Business (PDF, 88.3KB)
- Credit Reporting Agencies used by HSBC (PDF, 491KB)
- eStatutory Payments Application / Amendment Form (PDF, 42KB)
- PIDM List of Insured Deposit
- PIDM’s DIS Brochure (PDF, 1.03MB)
- Relationship Terms of Business (PDF, 186KB)
- Smartform - Foreign Currency & Ringgit Remittance Application Form (PDF, 4MB)
- Smartform - Completion Guide (PDF, 601KB)

On boarding Documents
Business and Commercial Banking Related
Product Fact Sheet
Business Loans and Finance
Trade Application Forms – Import
- Application to Transfer a Documentary Credit (DC) (PDF, 1.27MB)
- Application for Amendment to the Transfer of a Documentary Credit (DC) (PDF, 1.18MB)
- Application for Goods Release (PDF, 1.22MB)
- Application for Irrevocable Standby Documentary Credit (SBDC) or Amendment of a SBDC (PDF, 1.75MB)
- Letter of Indemnity for Non-Surrender of Bill of Lading (PDF, 360KB)
HSBC Trade Solutions (HTS) – SmartForm
Note: Applicable to customers who are enabled on HTS, and Smartform to be filled in electronically only.
- [HTS SmartForm] Application for Irrevocable Documentary Credit (DC) (PDF, 2.61MB)
- [HTS SmartForm] Application for Amendment to Documentary Credit (DC) (PDF, 1.18MB)
- [HTS SmartForm] Application to Transfer a Documentary Credit (DC) (PDF, 1.12MB)
- [HTS SmartForm] Application for Amendment to the Transfer of a Documentary Credit (DC) (PDF, 1.08MB)
- [HTS SmartForm] Application for a Buyer Loan (Pre-shipment / Post-shipment) (PDF, 1.07MB)
- [HTS SmartForm] Application for an Irrevocable Standby Document Credit (SBDC) or Amendment/Cancellation of a SBDC (PDF, 1.95MB)
Trade Application Forms – Export
- Application for a Pre-shipment Seller Loan (PDF, 905KB)
- Master Silent Export Documentary Credit (DC) Confirmation Agreement (PDF, 731KB)
HSBC Trade Solutions (HTS) – SmartForm
Note: Applicable to customers who are enabled on HTS, and Smartform to be filled in electronically only.
Trade Application Forms – Bank Guarantee
Note: Applicable to customers who are enabled on HTS, and Smartform to be filled in electronically only.
Trade Application Forms - Bank Guarantee (GuaranteeSMART) and Letters of Credit (SpeedyLC)
Note: Applicable to customers who are enabled on HTS, and Smartform to be filled in electronically only.
HSBCnet Internet Trade Service (ITS)
HSBCnet Trade Transaction Tracker
Product Disclosure Sheets
- Avalisation (PDF, 187KB)
- Bank Guarantee (PDF, 192KB)
- Documentary Credit Issuance (PDF, 201KB)
- Export Bills Purchased (PDF, 186KB)
- Export Credit Refinancing (PDF, 190KB)
- Export Documentary Credit (PDF, 215KB)
- Export Forfaiting (PDF, 188KB)
- Export Packing Credit (PDF, 186KB)
- Import-Export Documentary Collection (PDF, 186KB)
- Pre Shipment Buyer-Seller Loans (PDF, 187KB)
- Post Shipment Buyer-Seller Loans (PDF, 187KB)
- Receivables Finance (PDF, 192KB)
- Shipping Guarantees (PDF, 183KB)
- Standby Documentary Credit (PDF, 185KB)
- Business Premises Financing (PDF, 816KB)
- Overdraft (PDF, 720KB)
- Term Loan (PDF, 657KB)
- Revolving Loan (PDF, 1.49MB)