Download Centre

• Malaysia Sales and Service Tax (FAQ – Conventional) (PDF, 367KB)

• Sample Organizational Chart (DOC, 46KB)
• On-Boarding Guide Book (PDF, 228KB)
• Board Resolution for accounts of a Limited Company (PDF, 379KB)

• Global Supply Chain (“GSC”) Declaration Form (PDF, 965KB)
• Customer Service Instruction Form (PDF, 1.92MB)
• Contact Form for RFR Financing Advices - HBMY and HBMS (PDF, 240KB)
• Contact Form for RFR Loan Advices - HSBI (PDF, 223KB)
• Smartform - Loan/Financing Instruction Form for Term & Revolving Financing (PDF, 2.48MB)
• Business Banking Financing Application Form (PDF, 170KB)
• Business Connections (PDF, 8646KB)
• Client Charter on granting loans to SMEs (PDF, 757KB)
• Consent to Processing of Personal Data & Relationship Terms of Business (PDF, 88.3KB)
• Credit Reporting Agencies used by HSBC (PDF, 491KB)
• eStatutory Payments Application / Amendment Form (PDF, 42KB)
• PIDM List of Insured Deposit
• PIDM’s DIS Brochure (PDF, 1.03MB)
• Relationship Terms of Business (PDF, 186KB)
• Smartform - Foreign Currency & Ringgit Remittance Application Form (PDF, 4MB)
• Smartform - Completion Guide (PDF, 601KB)

• Basic Current Account (PDF, 336KB)

• Contact Form for Risk Free Rate ("RFR") Loan Advices (PDF, 545KB)
• Contact Form for Risk Free Rate ("RFR") Loan/Financing Advices (PDF, 567KB)

• HSBC LiveSign Customer Guide (PDF, 1.74MB)
• HSBC Electronic Identity Verification Guide (PDF, 365KB)

• Business ATM Card Amendment Request Form (PDF, 240KB)
• Business ATM Card Application Form (PDF, 244KB)

• Programme Setup Form (PDF, 59KB)
• Card Replacement and Transaction Dispute form
• Product Disclosure Sheet (PDF, 96KB)

• Business Connect Amendment Request Form (PDF, 200KB)
• Business Connect Application Form (PDF, 122KB)
• Business Telephone Banking PIN Acknowledgement Form (PDF, 229KB)
• Resolution for Use of Channels (PDF, 757KB)

• Receivables Finance Brochure (PDF, 513KB)
• Receivables Finance Frequently Asked Questions (PDF, 99KB)

Note: SmartForm to be filled in electronically only.

• Application for Goods Release (PDF, 1.22MB)
• Letter of Indemnity for Non-Surrender of Bill of Lading (PDF, 360KB)
• [HTS SmartForm] Application for Irrevocable Documentary Credit (DC) (PDF, 2.61MB)
• [HTS SmartForm] Application for Amendment to Documentary Credit (DC) (PDF, 1.18MB)
• [HTS SmartForm] Application to Transfer a Documentary Credit (DC) (PDF, 1.12MB)
• [HTS SmartForm] Application for Amendment to the Transfer of a Documentary Credit (DC) (PDF, 1.08MB)
• [HTS SmartForm] Application for a Buyer Loan (Pre-shipment / Post-shipment) (PDF, 1.16MB)
• [HTS SmartForm] Application for an Irrevocable Standby Document Credit (SBDC) or Amendment/Cancellation of a SBDC (PDF, 1.95MB)
• [HTS Smartform] Application for a Bank Guarantee/Amendment/Cancellation (PDF, 2.85 MB)
• Bank Guarantee – Letter of Undertaking (IATA-related) (PDF, 418 KB)
• Application for Margin Payment (SpeedyLC/GuaranteeSmart) (PDF, 328 KB)

Note: SmartForm to be filled in electronically only.

• Master Silent Export Documentary Credit (DC) Confirmation Agreement (PDF, 731KB)
• [HTS SmartForm] Export Documentary Credit (DC) Bill Negotiation/Trade Collection Instruction (PDF, 2.14MB)
• [HTS SmartForm] Application for a New Seller Loan (Pre-shipment / Post-shipment) or Amendment to an Existing Seller Loan (Pre-shipment / Post-shipment) (PDF, 1.02MB)

• ITS Factsheet (PDF, 355KB)

• HSBCnet Trade Transaction Tracker factsheet (PDF, 375KB)
• Instant@dvice Form (PDF, 1.35MB)
• FAQs (PDF, 306KB)

• Avalisation (PDF, 368KB)
• Bank Guarantee (PDF, 250KB)
• Documentary Credit Issuance (PDF, 245KB)
• Export Bills Purchased (PDF, 184KB)
• Export Credit Refinancing (PDF, 294KB)
• Export Documentary Credit (PDF, 234KB)
• Export Forfaiting (PDF, 230KB)
• Export Packing Credit (PDF, 228KB)
• Import-Export Documentary Collection (PDF, 227KB)
• Pre Shipment Buyer-Seller Loans (PDF, 350KB)
• Post Shipment Buyer-Seller Loans (PDF,243KB)
• Receivables Finance (PDF, 264KB)
• Shipping Guarantees (PDF, 225KB)
• Standby Documentary Credit (PDF, 228KB)
• Business Premises Financing (PDF, 182KB)
• Overdraft (PDF, 177KB)
• Term Loan (PDF, 155KB)
• Revolving Loan (PDF, 164KB)

• Avalisation (BM version) (PDF, 168KB)
• Bank Guarantee(BM version) (PDF, 133KB)
• Documentary Credit Issuance (BM version) (PDF, 133KB)
• Export Bills Purchased (BM version) (PDF, 132KB)
• Export Credit Refinancing (BM version) (PDF, 135KB)
• Export Documentary Credit (BM version) (PDF, 133KB)
• Export Forfaiting PDS (BM version) (PDF, 134KB)
• Export Packing Credit (BM version) (PDF, 133KB)
• Import-Export Documentary Collections (BM version) (PDF, 131KB)
• Post Shipment Buyer-Seller Loans (BM version) (PDF, 133KB)
• Pre Shipment Buyer-Seller Loans (BM version) (PDF, 132KB)
• Receivables Finance (BM version) (PDF, 135KB)
• Shipping Guarantee (BM version) (PDF, 129KB)
• Standby Documentary Credit (BM version) (PDF, 131KB)

• Disclosure on X-Border Settlement and Cancellation Procedures (PDF, 599KB)