Contact us

What would you like to contact us about? 

Existing Business Customers

 

Select your enquiry type below and contact us for support.

Enquiries related to account servicing and payment

 

Kindly send your query to cmb_clientsupport@hsbc.com

 

Enquiries related to trade

Kindly send your query to gtrf.client.services.my@hsbc.com.my

 

Enquiries related to HSBCnet

Kindly send your query to hsbcnethelpdeskkul@hsbc.com.my

 

To lodge a complaint/provide feedback

Kindly lodge your complaint or provide any feedback you in helping us to improve our services by clicking here

 

If you have any enquiries related to personal banking, kindly refer to our HSBC Personal Banking contact page.

Phone Banking Helpdesk

1300-88-1128

HSBCnet Technical

Within Malaysia
1300-88-1018
Operation hours : Monday - Friday , 9.00 am - 6.00 pm

Outside Malaysia
+603 83123696
Operation hours : Monday - Friday , 9.00 am - 6.00 pm

HSBC Amanah (Banking & Cards)

Local call numbers
1300-80-2626
Operation hours: 7.30am - 9.30pm

International call numbers
+603 8321 5200
Operation hours: 7.30am - 9.30pm

HSBC Bank Malaysia (Banking and Cards)

Local call numbers
1300-88-1388
Operation hours: 7.30am - 9.30pm

International call numbers
+603 8321 5400
Operation hours: 7.30am - 9.30pm

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Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. The next site will open in a new browser window or tab.