31 January 2024
Dear Valued Customers,
Please be informed that the Overseas HSBC Group’s ATM (GATS) service will cease to support Debit and Credit cards issued in Malaysia starting from 1 March 2024 to further improve our Automated Teller Machine (ATM) security controls.
After which, all ATM transactions performed by HSBC Malaysia / HSBC Amanah clients at HSBC or Non-HSBC ATMs outside Malaysia will be processed by VISA or MasterCard network.
The chargeable fees for cash withdrawals at VISA / Mastercard (non-MEPS) ATM network are available in our tariff and charges, which can be viewed at both our HSBC Malaysia and HSBC Amanah public website respectively.