Interbank GIRO (IBG) on business days (Monday-Friday)
Payment initiated by customers | *Funds received by beneficiaries | *Refund for unsuccessful transcations |
---|---|---|
Before 8.00am | Same business day by 2.00pm | Same business day by 8.20pm |
8.01am - 11.00am | Same business day by 5.00pm | Same business day by 11.00pm |
11.01am - 2.00pm | Same business day by 8.20pm | Next business day by 11.00am |
2.01pm - 5.00pm | Same business day by 11.00pm | Next business day by 11.00am |
After 5.00pm | Next business day by 2.00pm | Next business day by 8.20pm |
Interbank GIRO (IBG) on non-business days (Saturday, Sunday, Federal Territory and national public holidays)
Payment initiated by customers | *Funds received by beneficiaries | *Refund for unsuccessful transcations |
---|---|---|
Anytime on non-business days | Next business day by 2.00pm | Next business day by 8.20pm |
*Under normal circumstances
DuitNow transfers
Payment initiated by customers | *Funds received by beneficiaries |
---|---|
Business days (Monday-Friday) | Immediate |
Non-business days (Saturday, Sunday, Federal Territory and national public holidays) | Immediate |
Outward Telegraphic Transfer
Transaction | Cut-off time | Indicative timeframe for funds to reach beneficiary |
---|---|---|
Outward Telegraphic Transfer | Via e-channel (HSBCnet and HSBC Malaysia online banking): 3.30pm Over-the-counter: 2.30pm |
If transfer is to a beneficiary bank that is part of the HSBC Group 2 banking days (transaction date + 1 banking day) from the date of application. If transfer is to a beneficiary bank that is not part of the HSBC Group 3 to 6 banking days from the date of application, depending on the following:
|
Other services
Services | Monday-Friday |
---|---|
Cashier's order/demand draft | 4.00pm |
Previous statement request | 3.30pm |
Cheque book request | 3.30pm |
Please note that any instruction/request submitted before the cut-off times as stated above will be processed on the same day. Any instruction/request received after the respective cut-off times will be processed on the same day or by the next banking day, at the latest.
Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. The next site will open in a new browser window or tab.
Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. The next site will open in a new browser window or tab.
Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. The next site will open in a new browser window or tab.