HSBC Omni Channel

One-stop solution for your collections needs

In an evolving digital payment paradigm, we constantly innovate to help you uncover new possibilities. Introducing HSBC Omni Channel, a one-stop platform for your payments and collections needs.

HSBC Omni Channel

  • Seamless experience with multiple payment acceptance
  • Heighten Efficiency in minimizing errors
  • Speedy reconciliation with single consolidated report
  • Single facilitator among multiple payment scheme
  • API enablement to shorten time to market

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One platform that supports both in-store and eCommerce needs.

HSBC Omni Channel key features includes:

  • Support payments via eCommerce, mCommerce & over-the-counter (in-store)
  • Support multiple cards and e-wallet schemes, FPX Bank Transfers, QR Scan & Pay
  • Consolidate your reporting either Intra-day or end of day

We support a wide range of payment methods

Over-the-counter

  • Card Schemes: MasterCard, MyDebit, VISA
  • eWallets: Alipay, Boost, GrabPay, Maybank QR Pay, MCash,
    TNG, UnionPayQR, WeChatPay (local and cross border)

eCommerce/ mCommerce usage

  • Bank Transfer: FPX
  • Card Schemes: MasterCard, MyDebit, UnionPay, VISA
  • eWallets: Alipay, Boost, GrabPay, Maybank QR Pay, MCash, TNG

How it works

Over-the-counter

An all-in-one digital payment terminal will be provided so you can accept multiple payment types from cards to e-wallets. To ease your reconciliation process, a consolidated report with transaction details will be provided.

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eCommerce/ mCommerce

Our solution enables multiple payment acceptance from bank transfer, cards and e-wallets to your business’s website or mobile application. To ease your reconciliation process, a consolidated report with transaction details will be provided.

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Settlement and Reporting

Single settlement from multiple payment scheme and a consolidated report is delivered to you via HSBCnet or through registered email

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How Sports Direct adopted the contactless payment trend

Sports Direct is UK’s largest sporting goods retailer by revenue and currently operates over 30 retail stores in Malaysia with 70 of the leading global sports brands offered. With the rise of contactless payments, find out how HSBC Omni Channel helped in enabling Sports Direct to reinvent the retail experience and simplify its collection process.

Find out more

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Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. The next site will open in a new browser window or tab.