HSBC Omni Collect: Your Offline and Online Payment Partner

One-stop solution for your payments and collections needs
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In an evolving digital payment paradigm, we constantly innovate to help you uncover new possibilities. Introducing HSBC Omni Collect, a one-stop platform for your payments and collections needs. One platform that supports both in-store and eCommerce needs.

HSBC Omni Collect one platform for payments and collections

  • Seamless experience with multiple payment acceptance
  • Heighten Efficiency in minimizing errors
  • Speedy reconciliation with single consolidated report
  • Single facilitator among multiple payment scheme
  • API enablement to shorten time to market

One platform that supports both in-store and eCommerce payments

HSBC Omni Collect key features includes:

  • Support eCommerce payments, mCommerce & over-the-counter (in-store) & DuitNow QR
  • Support electronic payment, multiple cards and e-wallet schemes, FPX Bank Transfers, DuitNow QR
  • Consolidate your reporting either Intra-day or end of day

How it works

Woman over the counter payment using HSBC Omni Collect


An all-in-one digital electronic payment terminal will be provided so you can accept multiple payment types from cards to e-wallets. To ease your reconciliation process, a consolidated report with transaction details will be provided.

Woman using HSBC Omni Collect on ecommetce for online card payment

eCommerce/ mCommerce Payments

Our solution enables multiple payment acceptance from bank transfer, cards and e-wallets/electronic payments to your business’s website or mobile application. To ease your reconciliation process, a consolidated report with transaction details will be provided.

Man looking at the consolidated payment report via HSBCnet

Settlement and Reporting

Single settlement from multiple payment scheme and a consolidated report is delivered to you via HSBCnet or through registered email

We support a wide range offline and online payment methods


  • Card Schemes: MasterCard, MyDebit, VISA
  • eWallets: Alipay, Boost, GrabPay, Maybank QR Pay, MCash, TNG, UnionPayQR, WeChatPay (local and cross border)

eCommerce/ mCommerce usage

  • Bank Transfer: FPX
  • Card Schemes: MasterCard, MyDebit, UnionPay, VISA
  • eWallets: Alipay, Boost, GrabPay, Maybank QR Pay, MCash, TNG

Client Stories

HSBC's contactless payment helps leading global  brands

How Sports Direct adopted the contactless electronic payment trend

Sports Direct is UK’s largest sporting goods retailer by revenue and currently operates over 30 retail stores in Malaysia with 70 of the leading global sports brands offered. With the rise of contactless electronic payments, find out how HSBC Omni Collect helped in enabling Sports Direct to reinvent the retail experience and simplify its collection process.

Woman working in laboratory for the largest pharmaceutical distributor in Malaysia

Zuellig Pharma’s collections and payments process transformed via Omni Collect Online

HSBC Malaysia launched its first online Omni Collection solution with Zuellig Pharma Malaysia (PDF, 393 KB) the largest distributor of healthcare and pharmaceutical products in Malaysia. Find out how HSBC Omni Collect helped to transformed their collections with seamless offline and online payment process.

Desk with laptop and report papers for HSBC contactless solution under the yellow mug

Teknion Furniture Systems adopts online B2C business during COVID-19 HSBC’s Omni Collect

HSBC Malaysia provided Teknion Furniture Systems with Email Payment Link (PDF, 202 KB), an online Omni Collect solution customised to fulfil its specific requirements. Find out how the Email Payment Link by Omni Collect solution which opens up payment options for Teknion Furniture System beyond Malaysia.

Browsing HSBC Insights page business banking website


Explore our industry insights and banking capabilities in a simpler way

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Need help?

Get in touch to learn more about our banking solutions and how we can help you drive your business forward.