We at HSBC are committed to both serving our customers and protecting the health and well-being of our employees, customers and communities. We also consider that we all have a role to play in ensuring full compliance with the Government’s Movement Control Order (MCO). Therefore, until the expiry of the MCO on 14 April 2020, only the following HSBC branches will be operational from 9.30am to 3pm (Monday to Friday).
|HSBC Bukit Bintang||No. 33 Jalan Sultan Ismail, 50250 Kuala Lumpur||03 - 8894 1700|
|HSBC Damansara Uptown||Lot. 55.56 &59, Jalan SS2/37, Damansara Utama, 47400 Petaling Jaya||03 - 2182 9000|
|HSBC Mon’t Kiara||Plaza Mon’t Kiara No 2, Jalan Kiara, Mont Kiara, Kuala Lumpur, 50480||03 - 2075 7501|
|HSBC Puchong||No 7 Jalan Kenari 5, Bandar Puchong Jaya, Puchong, 47100||03 - 2181 9200|
|HSBC Subang Jaya||Unit 2A & 2A-A, Jalan USJ 10/1B, Subang Jaya, Selangor||03 - 2181 5890|
|HSBC Amanah Bukit Tinggi Klang||No.2-00-1 Lorong Batu Nilam 4A, Bandar Bukit Tinggi, Klang||03 - 2182 5693|
|HSBC Amanah Shah Alam||Plaza Shah Alam, No,2 Jalan Tengku Ampuan Zabedah E9/E, Seksyen 9, Shah Alam||03 - 2181 5218|
|HSBC Amanah Taman Connaught Cheras||No.92 & 94, Jalan Cerdas, Taman Connaught Cheras, Cheras, Kuala Lumpur||03 - 8894 1895|
|HSBC Downing Street, Penang||No 1 Lebuh Downing, Georgetown, Penang||04 - 2595 500|
|HSBC Amanah Juru , Penang||No 1812 Jalan Perusahaan Autocity, North-South Highway, Juru Interchange, Prai, Prai||04 - 2595 333|
|HSBC Ipoh, Perak||No 138 Jalan Sultan Yussuf, Ipoh, Perak||05 - 2083 800|
|HSBC Kuantan||No 1 Jalan Mahkota, Kuantan||09 - 5057 200|
|HSBC Melaka||No 777 Jalan Hang Tuah, Melaka||06 - 2896 200|
|HSBC Taman Molek, Johor||No 44 & 46 Jln Molek 1/10, Taman Molek, Johor Bahru||07 - 3573 791|
|HSBC Amanah Nusa Bestari, Johor||Taman Nusa Bestari, Skudai, Skudai, Johor Bahru||07 - 2337 488|
However, all our branches Self-Service Terminals (SST) including ATMs and CDMs will remain open from 7am to 10pm daily (except for where local guidelines differ and, HSBC Amanah Sri Petaling, HSBC Amanah Sungai Buloh & HSBC Bayan Baru, of which all services including SST have been suspended).
Meanwhile, to support efforts to curb infections, all servicing is strictly by appointment only, customers are required to call ahead. We also encourage customers to wear a face mask when visiting our branches and to utilize the hand sanitizers made available.
We strongly encourage all customers to use our HSBC Online Banking, Mobile Banking application or Call Centre for services that are available on those channels.
If you require more information or need assistance, you can contact your Relationship Manager
COVID-19: Five ways your business can respond
The spread of the novel coronavirus (COVID-19) impacts many businesses. In a fast-changing situation, it’s important to have a plan in place. Here are our five suggestions, providing a guide for your firm.
- Look after employees and their families
- In an effort to halt contagion, employees in affected countries have been unable to work from their regular workplace.
- Ensure you can contact your staff and share information at short notice. Have a business continuity plan which enables remote working.
- Consider technology to enable this, such as video conferencing, through company or personal computers.
- If necessary, split teams across multiple sites or rotate office-based staff with those working remotely.
- Follow World Health Organisation, governmental and public health official updates - and keep employees updated.
- Review your supply chain
- You can unearth hidden dependencies through reviewing your supply chain from end to end, identifying your suppliers’ supply source down to component level and understanding who your customers sell onto.
- Undertake a risk assessment of contractual commitments and potential use of clauses relating to unforeseeable circumstances, by you or by your buyers and suppliers.
- Identify and connect with alternative supply options, right down to the component level.
- Logistics and distribution
- Enforced office or factory closures and disruption to transport services – including roads, ports and loading facilities – could impact on goods being delivered and documents being processed on time.
- Map your dependencies, ensure you have visibility and a plan for disruptions – for example, using air freight in the event shipping is restricted.
- Anticipate disruption to service providers – from legal services to customs checks.
- Consider implications right across your operations - from sourcing to production to distribution.
- Build resilience
- Replicate this exercise to plan for other potential disruptions – such as natural disasters, political instability or cyber-attack.
- Develop response protocols and internal chains of command for each scenario.
- Contingency planning for different scenarios will stand any business in good stead.
- Manage financial risks
- Prepare for changes in market conditions including demand, price, and foreign exchange volatility.
- Stress test your working capital, as flows of goods and services are interrupted and consider any support you may offer your suppliers.
- Where necessary, build your inventory selectively and consider insurance requirements if interruptions occur.
- Speak to your bank about immediate support and building resilience against potential disruption.
How we can help further:
We’re here to support our clients. Speak to your Relationship Manager as you develop a plan for your business.