Important Notices

General enquiries

Discontinuation of Foreign Currency Demand Draft Issuance

Discontinuation of Foreign Currency Demand Draft Issuance and Cheque Encashment Over the Counter by Non-Signatories effective 1st November 2017. Click here to learn more.

JomPAY and Win

Stand to win a Mercedes-Benz A200 AMG Line when you save JomPAY Billers as Favourite and make payments with JomPAY via HSBCnet. Visit the JomPAY website for more information and the applicable Terms & Conditions.

NOTICE: Wholesale Clients: Commercial Banking and Global Banking

In light of the recent strategy to broaden and deepen the Malaysian financial markets, by the Financial Markets Committee, in collaboration with Bank Negara Malaysia (BNM) on 2 December 2016, HSBC would like to inform you of the changes and potential impact in the way you transact with HSBC effective 5 December 2016. Click here to learn more about the changes.

Update on Business Telephone Banking ("BTB") Services

We would like to inform that the BTB Services have been revised. Click here to read the full notice.

Notice on the Cancellation of Business Deposit Card

Please be informed that the Business Deposit Card will be inoperative with effect from 14 November 2016.

To ensure none of your transactions are affected, you will still be able to access our express cash deposit and cheque deposit machines ("Express Banking Services") available at all our branches, by keying in the company’s account number to proceed with the cash deposit and cheque scan transactions, respectively.

For more information you may contact our express banking customer service centre at 1300-88-1128 (for local customers) or +603-83215511 (for overseas customers).

Revision of HSBC Generic Terms & Conditions

We would like to inform that our Generic Terms & Conditions will be updated and revised. Click here to read full notice.

Notice on the Discontinuation of US Dollar Cheque Deposit Services

Please be informed that with effect from 1st June 2016, HSBC Bank Malaysia Berhad will no longer accept USD cheque deposits. Click here to read full notice.

Notice on the change of HSBC manual payments policy

After ongoing review and assessments, with effect from 01 January 2016, the Bank will discontinue accepting the fax instructions, free format hand written instructions, hand written Smartform, and e-mail instructions modes of manual payments. Click here to read full notice.

Notice of Business Internet Banking (BIB) Services Termination

Please note that our Business Internet Banking (BIB) service will cease operation on 4 October 2015. Click here to read full notice.

Revised RENTAS transaction fee

We are pleased to inform you of the new transaction fees for outward RENTAS transactions performed by all HSBC Bank Malaysia Berhad customers, effective from 1 October 2014. Click here to read full notice.

Bank Negara Malaysia’s Guideline on Ibra’ (Rebate) for Sale-Based Financing

Please be informed that HSBC Amanah Malaysia Berhad ("the Bank") will grant a rebate to commercial banking customers for the unearned profit portion for all sale-based financing facilities, in accordance with Bank Negara Malaysia's "Guidelines on Ibra' (Rebate) for Sale-Based Financing". Click here to read full notice.

Smartform - New Remittance Application Form & "Forms & Guides

Introducing the faster and more convenient way to perform local and overseas remittances. Click here to find out more.

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